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Installation FAQ

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Do you cut and polish granite on site?

No. All our worktops are processed using both state of the art machines and skilled craftsmen in our workshops. Good quality granite processing is not something that can be done on a client’s site.

Will you be able to see the joints between pieces?

Yes. However, with a stable base that does not move between templating and installation the joints should be very smooth. In general, our joints are less than 3mm wide.

Will you mount my sink/hob?

As part of the worktop installation process sinks or hobs may be mounted but this does not include utility connections. Heavy undermounted items should have supporting frames built either prior to templating or after installation.

Will you plumb in my sink/connect my hob etc?

No, you will have to arrange a suitably qualified tradesman to do this.

What can I do to help the installation process?

Granite is very heavy and can be difficult to handle in confined spaces. A clear path into the premises and clear space around the base units is essential. Removing items such as unit doors, and appliances not integral to the worktop fitting is advisable.

Should my wall units be fitted before you come?

It is preferable not to fit the wall units first though sometimes e.g. where replacing existing worktops this is not possible. Dressers or boiler cabinets that come down to the worktops must not be fitted.

Will the walls be damaged during installation.

Walls are rarely straight or square so to minimise gaps it is sometimes necessary to chase out plaster. Naturally every care is taken to minimise the impact and damage of such work but we do not recommend painting or finishing wall surfaces prior to installation.

Can I arrange for my own fitting?

If you prefer - we can just supply the granite product and you can arrange your own installation. Be aware that granite is very, very heavy and needs to be handled with due care and consideration - it is not a one man job!